During the busier months of Spring through Fall, our scheduling can be filled up a week or two out, so don't delay on calling us to book an appointment!

During the less busy months around winter and cold weather, it's much more possible to book same-week work.

Once work is scheduled, normal maintenance and tune ups will typically be completed within 24-48 hours, but we can give a more realistic estimate at the time of drop-off. Extended servicing can take longer, and we will notify you so you can be aware of those special cases.

In most cases, we will discuss any potential changes and work order additions at the time of drop-off, but we aren't fortune-tellers who can read the future; sometimes a bike needs more work than is initially estimated.

When unexpected work or purchase questions arise, we will contact you and work through the different options to make sure there are no surprises and to give you the best service possible.

While most of our non-custom parts can be returned, maintenance costs are final. If you are unsatisfied or have more questions about your work order, we would be happy to discuss it and make sure to provide your the best service possible. Please visit us in store for more information.