From Passion to Pedals

At Northstar Bikes, we don't just sell bikes; we cultivate a lifestyle fueled by the exhilarating rhythm of the open road and mountain trails. Based in the heart of Western New York, our shop is more than just a storefront - it's a haven for cycling enthusiasts, beginners, and everyone in between. Our knowledgeable and friendly staff are here to answer your questions, offer expert advice, and ensure you leave with the perfect bike tailored to your needs.

Founded by avid cyclists with a shared love for the freedom that two wheels bring, we are more than a business; Northstar Bikes is a reflection of our deep-rooted passion for cycling. Our team is composed of seasoned riders, bike mechanics, and enthusiasts who understand the ins and outs of the biking world, ready to guide you on your cycling journey.

A Sanctuary for All Riders

Whether you're a seasoned pro seeking the latest high-performance models or a casual rider looking for a reliable commuter, our expansive selection caters to every cycling need. From sleek road bikes to rugged mountain bikes and stylish urban cruisers, we pride ourselves on curating a diverse range of top-tier brands and models to suit every taste and preference.

Northstar Bikes aims to be a hub for the cycling community, especially in the Western New York region. Join our regular group rides, workshops, and events to connect with fellow riders, share experiences, and immerse yourself in the vibrant world of cycling culture. Be a member in our Discord and Strava communities to learn more!

Precision Craftsmanship

Our in-house bike technicians are more than mechanics; they are artisans dedicated to ensuring your ride is finely tuned and customized to perfection. We offer expert bike fittings, tune-ups, and maintenance services to guarantee that every pedal stroke is as smooth as the last. Your satisfaction and safety are our top priorities. more!

Beyond Bikes

Northstar Bikes aims to be a hub for the cycling community, especially in the Western New York region. Join our regular group rides, workshops, and events to connect with fellow riders, share experiences, and immerse yourself in the vibrant world of cycling culture. Be a member in our Discord and Strava communities to learn more! Embark on a journey with us! Whether you're a seasoned cyclist or just discovering the joy of riding, our doors are open, and our wheels are spinning, ready to roll with you. Visit us at, and let's pedal towards new horizons together!

Join the Northstar Community

Become a member in one of our communities and experience why Northstar is different. Discuss latest industry news, get feedback on your next bike decision, or join one of our many group rides!

Follow on Strava Join Discord Community Visit Us

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Meet the Team

Owner & Shop Manager

Nick Cognetto

Coming from the Utica area, Nick's first job in the industry was at Dick Sonne's bike shop at the age of 13. Working there fostered his dream of one day owning his own shop. There, he established his roots in road cycling, became a five year rider of the Ride for Missing Children, and a finished a full Ironman Triathlon.

After high school he attended and obtained a B.S. at the University at Buffalo and joined the Northstar Team. He also really enjoys thru-hiking and winter camping and climbing. When he's not at the shop you can find him up in the High Peaks region of the ADK.

Nick takes pride helping people find their perfect bike and stocking the store with new innovative products. He is always open to bringing in anything a customer might want to touch and feel before they buy.

Owner & Service Manager

Hayden Harter

Hayden began his career in the bicycle industry a short eight years ago when he walked into Northstar Bikes looking for a job, right out of high school.

With a Bachelor's degree in Technical Theatre and Design from SUNY at Buffalo, he brings the technical know-how to the Northstar name. From building the very walls you see in the shop to completing the most complex of service challenges in the bike world, he thrives in the face of a challenge. A gearhead through and through, he's always down to have a conversation about the latest and greatest tech!

Hayden loves to mountain bike the summer away, and float the winter through on his snowboard.

Officer of Fun

Pike

Whether you're a fan of the coffee, the suspension fork, the peak, the fish, or medieval weapons, Pike is named after all of them. He's half Australian Shepherd, half English Shepherd, and full of stoke all the time.

If you're looking for a very excited pup to bring up your day, get ready! He's at the door waiting for you with a big ol' smile.

What Our Customers Are Saying

Real stories from the people who know us best

"Best bike shop in WNY, and best cycling community too. Hayden + Nick know bikes like the back of their hand. There is also a fantastic riding community that meets there for group rides several times a week. Highly recommend this shop!"

Rowan K

Google Review

"Northstar bikes hooked me up! Hayden was awesome setting me up on my first full suspension bike. Couldn't be any happier with my purchase and how my bike rides. Highly recommend these guys. They know their mountain bikes!"

Cory M

Google Review

"I purchased a bike and auto carrier from Northstar Bikes recently. The crew at Northstar were great in helping me pick out a bike and associated equipment. Fantastic sales and service. Highly recommend you visit Northstar if you are considering purchasing a new bike or equipment."

Richard T

Google Review

"Nick and Hayden are great to work with. They take the time to understand what you want. Super knowledgeable about mountain bikes. They have quite a bit of unique bike accessories that you don't find at other LBS."

Eric N

Google Review

"From the very moment I waked into Northstar I was treated very well. [...] They delivered above what I wanted. We even talked about what was in my budget and they had the right parts and were able to get my my bike back to me in a timely manner. Hayden did a great job and the parts he added looked clean and professionally done. I can't wait to hit the trails."

Tim F

Google Review

"Best bike shop in WNY, and best cycling community too. Hayden + Nick know bikes like the back of their hand. There is also a fantastic riding community that meets there for group rides several times a week. Highly recommend this shop!"

Rowan K

Google Review

"Northstar bikes hooked me up! Hayden was awesome setting me up on my first full suspension bike. Couldn't be any happier with my purchase and how my bike rides. Highly recommend these guys. They know their mountain bikes!"

Cory M

Google Review

"I purchased a bike and auto carrier from Northstar Bikes recently. The crew at Northstar were great in helping me pick out a bike and associated equipment. Fantastic sales and service. Highly recommend you visit Northstar if you are considering purchasing a new bike or equipment."

Richard T

Google Review

"Nick and Hayden are great to work with. They take the time to understand what you want. Super knowledgeable about mountain bikes. They have quite a bit of unique bike accessories that you don't find at other LBS."

Eric N

Google Review

"From the very moment I waked into Northstar I was treated very well. [...] They delivered above what I wanted. We even talked about what was in my budget and they had the right parts and were able to get my my bike back to me in a timely manner. Hayden did a great job and the parts he added looked clean and professionally done. I can't wait to hit the trails."

Tim F

Google Review

"The guys are Northstar are incredibly accommodating and it goes without saying very knowledgeable. [...] Whether you ride mountain, gravel, road or leisure, these are the guys to see in the Amherst-Williamsville-Clarence part of town. Even if you don't live close, they are worth dropping in. [...] Truly a shop that adds value to the community and people who want to talk to about getting out there."

Sandy M

Google Review

"It's great working with Northstar bikes. They are reliable, professional, and do a great job in communicating any issues, which they've always resolved. Lucky to have such a great bike shop close by."

Michael G

Google Review

"Nick helped me purchase my first bike in over 25 years. He was very patient with my questions & heard my concerns. His customer service was fabulous! I strongly recommend Northstar Bikes!"

Voltz

Google Review

"They were one of the only places that repair e-bikes that were not sold by them. Very professional and described what they could do for my bike, gave me the cost estimate upfront. As they were working on my bike they texted me to let me know progress but also gave me insight on my bike. Texted when complete and issue solved. Very reasonable, quick turnaround."

Michael H

Google Review

"I've taken 3 bikes there this summer. They were great with all 3. They've always had them back earlier than the original estimate. Quick work. Fair prices."

Michael B

Google Review

"The guys are Northstar are incredibly accommodating and it goes without saying very knowledgeable. [...] Whether you ride mountain, gravel, road or leisure, these are the guys to see in the Amherst-Williamsville-Clarence part of town. Even if you don't live close, they are worth dropping in. [...] Truly a shop that adds value to the community and people who want to talk to about getting out there."

Sandy M

Google Review

"It's great working with Northstar bikes. They are reliable, professional, and do a great job in communicating any issues, which they've always resolved. Lucky to have such a great bike shop close by."

Michael G

Google Review

"Nick helped me purchase my first bike in over 25 years. He was very patient with my questions & heard my concerns. His customer service was fabulous! I strongly recommend Northstar Bikes!"

Voltz

Google Review

"They were one of the only places that repair e-bikes that were not sold by them. Very professional and described what they could do for my bike, gave me the cost estimate upfront. As they were working on my bike they texted me to let me know progress but also gave me insight on my bike. Texted when complete and issue solved. Very reasonable, quick turnaround."

Michael H

Google Review

"I've taken 3 bikes there this summer. They were great with all 3. They've always had them back earlier than the original estimate. Quick work. Fair prices."

Michael B

Google Review

"Hayden is one of the most kind people I've ever met. The shop has super nice employees. Good pricing and great products. Very trustworthy, a place where you can drop your bike off and not worry about anything happening to it. got drive train, cranks, tires, and new cockpit on my Marlin 5."

Finn M

Google Review

"They have repaired two of our old bikes and the repairs were perfectly done, good turnaround time and great price. Our bikes are 20+ years old! Everyone there is friendly, knowledgeable, enthusiastic and I can tell they love bicycles. Other shops have tried to sell us new bikes and didn't want to repair what we have. When I do buy a new bike it's coming from Northstar because of my experience there. Very highly recommended!"

B Vataha

Google Review

"Can't say enough great things about this place! Hayden and Nick take service to another level. Honest and expert opinions on parts, upgrades, service, and bikes. Brought in my Cannondale for a check up, some new parts and service! Hayden was extremely helpful, and the service was super quick! Highly recommend if you're in the area! Thanks for the roof rack too!"

Tyler W

Google Review

"This is the third season we have had Northstar tune up our bikes for the upcoming biking season. And once again our bikes look brand new. Their work is honest and professional. We don't trust our bike service to anyone but Northstar."

Cathy S

Google Review

"Hayden is one of the most kind people I've ever met. The shop has super nice employees. Good pricing and great products. Very trustworthy, a place where you can drop your bike off and not worry about anything happening to it. got drive train, cranks, tires, and new cockpit on my Marlin 5."

Finn M

Google Review

"They have repaired two of our old bikes and the repairs were perfectly done, good turnaround time and great price. Our bikes are 20+ years old! Everyone there is friendly, knowledgeable, enthusiastic and I can tell they love bicycles. Other shops have tried to sell us new bikes and didn't want to repair what we have. When I do buy a new bike it's coming from Northstar because of my experience there. Very highly recommended!"

B Vataha

Google Review

"Can't say enough great things about this place! Hayden and Nick take service to another level. Honest and expert opinions on parts, upgrades, service, and bikes. Brought in my Cannondale for a check up, some new parts and service! Hayden was extremely helpful, and the service was super quick! Highly recommend if you're in the area! Thanks for the roof rack too!"

Tyler W

Google Review

"This is the third season we have had Northstar tune up our bikes for the upcoming biking season. And once again our bikes look brand new. Their work is honest and professional. We don't trust our bike service to anyone but Northstar."

Cathy S

Google Review